![]() ![]() Switch off any other devices operating in the 2.4 GHz radio spectrum, such as mobile telephones, etc., or move their antennas further away from your computer.Move the device closer to your computer.Try connecting the wireless receiver to a USB extension cable, and place it on your desktop or somewhere in sight of the Wacom device. Wacom Wireless Accessory Kit consists of 3 pieces:-USB Dongle.Remove any metallic objects that may be in the line of sight between your Wacom device and the Wacom wireless receiver attached to your computer.Included with every Wacom Intuos Pro, the new steel based Pen Stand stores your spare nibs and has a built-in tool to make replacing them super-simple. The result is a pen tablet that feels reassuringly strong but is a mere 8mm thick. To improve the wireless connection and optimize device performance: Accessories FAQs Helpful Links Getting Started with your Wacom Intuos It is easy to start creating with your new Wacom Intuos. Wacom Intuos Pro is built using premium materials such as black anodized aluminum and glass fiber composite resin. This may be caused by interference from other radio sources, obstructions in the radio wave path, excessive distance from the computer, or a combination of those factors. If you are using a Wireless Kit, remove the USB dongle from your computer. Disconnect the tablet from the computer (Cintiq, Intuos Pro, Intuos and Bamboo users only) Disconnect the USB cable. This applies to Companion 1/ 2 and MobileStudio Pro devices. If your screen cursor lags behind the pen movement on the device or move erratically, or if you see excessive straight line segments when drawing in graphics applications, your wireless connection may not be able to transmit all of the data from the device with the necessary speed. Note: Wacom Pen Computer owners will need to skip step 1. The battery can be purchased separately. See Ordering Parts and Accessories. If either one is lost or damaged, you will need to purchase a new wireless accessory kit. Note: The wireless module and receiver are factory paired. ![]()
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